Deleting your Dodo account

How to delete your account in the Dodo app and what happens to your data

In the app

  • iPhone: open Dodo → Profile (the circle in the top right corner) → Delete Account at the bottom → confirm.
  • Android: open Dodo → Profile → Delete Account at the bottom → confirm.

The account is deleted right away and all your phones are signed out. You'll get a confirmation e-mail at the account's address.

Without the app

Write to systems@n3osystem.io from the e-mail address you use to sign in to Dodo, with the subject “Delete account”. If you sign in with Apple using a hidden address, include your Dodo ID (Profile → Your Dodo ID). We'll delete the account within 30 days at the latest and confirm it by e-mail.

What we delete

  • Your account: name, e-mail address, Dodo ID, sign-in methods (Apple, Google, e-mail) and sessions on all your phones.
  • Your profile photo.
  • Data synced between your phones.
  • Lists, notes, budgets and expense splits you share with others — they also disappear for the people you share them with.
  • Your membership in other people's shared lists. What you added to them stays with them as part of their lists.
  • Invitations you sent and received, and notification tokens.

What stays

  • Data on your phone — tasks, notes and budget saved on your phone stay there. Remove them by uninstalling the app.
  • Your Dodo Premium subscription — deleting the account doesn't cancel it. Cancel it in the App Store or Google Play (see Support).
  • Purchase records (transaction ID, product and date) — kept for the period required by tax law.
  • Technical server logs (IP address, request metadata) — deleted automatically after a short time.

More: Privacy Policy.

Company

n3o system sp. z o.o., Podolszynka Plebańska 19A, 37-418 Krzeszów, Poland, KRS 0001094015, NIP 8652585870.

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